Refund policy

Returns

Use the link below to start a return:
https://shopify.com/71883391141/account

You may return any item you are not completely satisfied with for a refund within 14 days of receiving your order.

To be eligible for a return, items must be returned in the same condition as received.

All returned items will be inspected upon arrival.

How to Return an Item

Please return your item(s) to the following address:

RETURNS @ KINS CLOSET

11883 Dunham Rd.
Northfield, OH 44067

We are not responsible for items lost or damaged in transit when being returned to us.

Please ensure your items are securely packaged to prevent damage during return shipping.

Refunds

Once we receive and inspect your returned item(s), your refund will be processed to the original payment method used at checkout, at the price you paid.

  • A 10% restocking fee will be applied

  • Refunds are typically processed within 1–2 working days of receiving your return

  • You will receive a confirmation once your refund has been issued

Postage Costs

Please note that postage costs are non-refundable, including:

  • Original delivery charges

  • Return shipping costs

If you believe your item was incorrectly advertised, damaged, or faulty, please contact us before returning your order, as you may be eligible for postage reimbursement.

Need Help?

If you have any questions regarding your return, please check our FAQs or contact us.